Mountain Equipment

Support and Assistance

We are here to help you with any questions regarding your alpine hiking equipment. Choose the method most convenient for you.

Direct Contact

For personalized assistance, you can contact us by phone or email.

FAQ & Resources

Quickly find answers to the most frequently asked questions in our dedicated section.

Estimated response time:
Within 24 business hours for email.
Chat & Messages

For quick support, you can leave a message. We will respond within the specified time frame.

Direct message on the site

Send us a request via the contact form.

Response within 1-2 hours between 09:00-18:00.
Support working hours:
  • Monday - Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed

For urgent order-related issues, please contact us by phone during working hours.

Our Recommendations

For expeditions in extreme conditions, the right equipment makes the difference. Here are the products we suggest for alpine exploration.

Hiking boots on rock
Essential Equipment

High-Resistance Tactical Boots

Built for steep terrain and moisture, with Vibram sole and ankle support. Waterproof and breathable.

Learn more
Thermal insulating jacket in mountain landscape
Top Seller

Thermal Insulating Jacket with Hood

Protection against wind and extreme cold (-25°C). Technical material with breathable membrane and premium insulation.

Learn more
Hiking backpack on mountain
For Expeditions

Technical 80L Backpack with Frame

Large capacity, back ventilation system and multiple compartments. Ideal for multi-day alpine hikes.

Learn more

Need personalized advice for your expedition?

Contact our experts: 0347272834 or info@russianhunts.com

Expedition Support Plans

Choose the package that best fits your alpine adventure. All include specialized equipment consultation.

Explorer

For single-day hikes

149 RON

/expedition

  • ✓ Personal equipment analysis
  • ✓ Single-day checklist
  • – On-trail phone support
  • – Discount on equipment purchase
Choose Plan
Recommended

Alpinist

For weekend expeditions

349 RON

/expedition

  • ✓ All benefits of the Explorer plan
  • ✓ 24/7 on-trail phone support
  • ✓ 10% discount on new equipment
  • – In-store equipment check
Choose Plan

Expedition

For week-long adventures

649 RON

/expedition

  • ✓ All benefits of the Alpinist plan
  • ✓ In-store equipment check
  • ✓ Personalized emergency plan
  • ✓ 15% discount on equipment
Choose Plan

Club

For groups and clubs

Custom

price on request

  • ✓ Group benefits (3+ people)
  • ✓ Training and workshops
  • ✓ Exclusive discounts year-round
  • ✓ Dedicated manager support
Request Quote

All plans include consultation for tactical boots, thermal jackets, and high-capacity backpacks. Have questions? Contact us.

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